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Unlock a connector

POST 

/chargers/:id/actions/unlock-connector

Sends an OCPP UnlockConnector command to release the cable lock on a specific connector. Used for emergency unlock or troubleshooting stuck cables.

Use Cases:

  • Emergency unlock for stuck cables
  • Release connector when session ended but cable remains locked
  • Troubleshoot cable lock mechanism issues
  • Recover from charger software errors
  • Customer service assistance for locked cables

When to Use:

  • Cable physically stuck after session completion
  • Charger error preventing normal unlock
  • Session stopped but lock not released
  • Emergency situations requiring immediate cable release

Command Behavior:

  • Charger attempts to unlock the cable mechanically
  • May not work if cable lock is physically jammed
  • Does not stop active charging session automatically
  • Success depends on charger hardware state and cable position
  • Some chargers require session stop before unlock

Important Notes:

  • Not all chargers support forced unlock during active sessions
  • Physical intervention may be required if mechanical failure
  • Charger may reject unlock for safety reasons (active power delivery)
  • Does not guarantee successful unlock (hardware dependent)

Best Practices:

  • Stop charging session before attempting unlock when possible
  • Verify cable is not damaged or physically stuck
  • Use only when normal unlock procedures fail
  • Document unlock attempts for maintenance tracking

Request

Responses

Standard success response for actions